1) Scope
This policy explains how NinjaLicense collects, uses, and safeguards information when you use our website, dashboard, and licensing services.
2) Data We Collect
- Account data: username, email, password hash.
- Billing data: handled by Stripe; we receive status and identifiers, not full card details.
- Product and license data: purchased products, license status, machine IDs, activation history.
- Usage and logs: IP address, timestamps, pages/actions, error logs, and webhook results.
- Support data: messages and attachments you send to support.
3) How We Use Data
- Provide and secure licensing, activations, and subscriptions.
- Process payments and vendor payouts via Stripe.
- Prevent fraud and abuse and enforce our Terms.
- Operate, troubleshoot, and improve the service.
- Respond to support requests and communicate about your account.
4) Cookies and Analytics
We use essential cookies for authentication and session security. We may use aggregated metrics and server logs to monitor performance and reliability.
5) Sharing
- Processors: Stripe and similar vendors that act on our instructions.
- Vendors/Sellers: limited data needed to fulfill licensing of their products.
- Legal: to comply with law, enforce agreements, or protect users.
- We do not sell personal data.
6) Data Security
We apply reasonable administrative, technical, and physical safeguards. No method is 100% secure. Report issues via Contact.
7) Retention
We retain data for as long as needed for the purposes above and to meet legal and audit requirements. Logs may be rotated and trimmed.
8) Your Choices
- Access, update, or delete your account data where available in your dashboard.
- Cancel subscriptions at any time via your account or Stripe.
- Contact us to exercise other rights that may apply to you.
9) Children
The service is not directed to children under 13. We do not knowingly collect data from children.
10) Changes
We may update this policy. Material changes will be noted by updating the date above and, when appropriate, by additional notice.
11) Contact
Questions about privacy: Contact us.